PRIVACY POLICY
This privacy policy informs you about how the website www.abcde.fr collects, uses and protects the personal data that you may transmit to us via our forms or navigation tools.
PROCESSING OFFICER
The data controller is: SAS Famille d’Exéa Château de Sérame, 11200 Lézignan-Corbières, France Phone : +33 4.63.333.222
DATA COLLECTED
We may collect the following data when you use our site: – Identification data: name, surname, email, telephone – Browsing data: IP address, browser type, pages visited – Transactional data (if purchased online): delivery address, order history – Communication data: content of your messages via the contact form or by email
PURPOSES OF TREATMENT
We process your data: – Based on consent (newsletter, contact form) – In the context of the execution of a contract (online purchase) – Based on our legitimate interest in improving our service and ensuring site security
DATA RETENTION PERIOD
Your data is kept for: – 3 years after the last contact if you are not a customer – 5 years after the end of the business relationship (accounting obligations) – 13 months maximum for cookies
DATA RECIPIENTS
The data is intended exclusively for the Exea Family. They can be transmitted to technical service providers (hosting, e-commerce management tools or emailing), only within the scope of their mission, and in compliance with the GDPR. No personal data is sold or transferred to third parties.
YOUR RIGHTS
In accordance with the GDPR, you have the following rights: – Access to your data – Correction or update – Deletion (right to be forgotten) – Objection to or limitation of processing – Data portability (in certain cases) To exercise your rights, contact our customer support.
COOKIES
Our website uses cookies to improve your browsing experience, compile anonymous statistics, and save your preferences. You can accept or refuse cookies via our information banner on your first visit, or configure them through your browser settings.
SECURITY
We implement all technical and organizational measures to protect your personal data against alteration, loss, unauthorized access or disclosure.
POLICY CHANGE
This policy may be modified at any time depending on changes to the site, regulations, or technology. The latest online version is authoritative.